Refund and Returns Policy
Returns & Refunds Policy – Varshitha A1 Designers
At Varshitha A1 Designers, we strive to provide high-quality products and a satisfying shopping experience. Please read our policy carefully to understand your rights and responsibilities.
1. Return Eligibility
You may request a return if:
- The product is unused, unworn, and in original condition
- All original tags, packaging, and accessories are intact
- The return request is raised within 3–7 days of delivery
2. Non-Returnable Items
The following items are not eligible for return:
- Customized or made-to-order designs
- Discounted or clearance sale items
- Used, washed, or damaged products (not due to our fault)
- Innerwear or personal-use items (if applicable)
3. Damaged or Defective Products
If you receive a damaged, defective, or wrong item:
- Inform us within 24–48 hours of delivery
- Share clear photos/videos of the issue
- After verification, we will offer a replacement or refund
4. Return Process
To initiate a return:
- Contact our customer support team with your order details
- Provide reason and proof (if required)
- Once approved, ship the product back to our address
- Ensure proper packaging to avoid transit damage
Note: Return shipping charges may be borne by the customer unless the issue is from our side.
5. Refund Policy
- Refunds are processed after product inspection
- Approved refunds will be credited within 5–10 business days
- Refunds will be made via original payment method or store credit
6. Replacement Policy
- Replacements are subject to product availability
- If unavailable, a refund or store credit will be provided
- Replacement requests must meet return eligibility criteria
7. Cancellation Policy
- Orders can be cancelled within 12–24 hours of placing the order
- Once the order is processed or shipped, cancellation is not allowed
- Customized orders cannot be cancelled once production starts
8. Shipping Charges
- Shipping charges are non-refundable
- Customers are responsible for return shipping costs (unless defective/wrong item)
- Additional shipping fees may apply for exchanges
Contact Us
For any queries, please contact our support team with your order details. We are happy to assist you!
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